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Bring patients back before they drift away

Track recall and retention outreach as tasks — so due follow-ups and preventive visits actually happen.

HIPAA compliant · AES-256 encrypted · Full audit trail

The problem

Patients due to return quietly stop coming.

Patients drift

Patients due for follow-up or preventive care quietly stop coming.

Manual recall

Recall lists live in spreadsheets no one works consistently.

Lost revenue

Every un-recalled patient is a missed visit and lost continuity of care.

How it works

Assign it. Work it. Done.

Recall & retention work, assigned to a team member and tracked to done.

1

Identify

Create recall tasks for patients due to return.

2

Assign & reach

Route outreach to staff with a deadline.

3

Track return

Mark it scheduled or closed.

Outcomes

What changes for your practice.

  • More patients return on time
  • Stronger retention
  • A worked recall list, not a stale one
  • A record of every recall
Why RCMTask

Built for the medical back office.

HIPAA-grade

AES-256 encryption, full audit trail, and a BAA on paid plans.

A layer on top

Works alongside your EMR — no migration, no rip-and-replace.

Full audit trail

Every task and update is timestamped, so nothing is lost.

FAQ

Common questions

What is patient recall software?

It tracks recall and retention outreach as tasks, so patients due for follow-up or preventive care are actually brought back.

Does it integrate with my EMR?

RCMTask works alongside your EMR via manual entry or Excel/CSV import today; real-time HL7/FHIR is on the roadmap.

Is it HIPAA compliant?

Yes — RCMTask is HIPAA-compliant, AES-256 encrypted, fully audit-trailed, with a BAA available on paid plans.

Related modules

Works alongside

Patient communication →

Turn every voicemail, callback, and outreach into a task with an owner and a due time — and see what is still open.

No-show management →

Every missed appointment becomes a task to follow up, reschedule, and document — so no-shows do not just vanish.

Post-visit follow-up →

Turn after-visit work — results to relay, callbacks, next steps — into tracked tasks with owners.

See it on your own workflow.

Start free with demo data, or book a walkthrough for your practice.