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Every back-office task, on one medical-practice platform

RCMTask covers 14 back-office workflows on a single dashboard — eligibility, prior authorization, denials, records release, HIPAA training, and more. Each module models its work as assignable tasks with an owner, a deadline, and a complete audit trail. Built for small and mid-sized practices and the billing companies that serve them, with transparent pricing and no migration required.

HIPAA compliant · AES-256 encrypted · Full audit trail · BAA on every paid tier

Front desk

Tasks tracked in this area

Eligibility verification →

Make sure every patient’s coverage is checked before they arrive, with a record that shows it happened.

Prior authorization →

Give every authorization an owner, a deadline, and a status the whole team can see — so nothing stalls and no patient waits.

Referral management →

Track every inbound and outbound referral as a task with an owner — and see which ones still need action.

Medical clearance →

Track each clearance request to the PCP as a task with an owner and a due date — and chase the ones that run late.

Surgical coordination →

Turn each procedure into a checklist of tasks — clearances, auths, equipment, patient prep — assigned to your team and tracked to done.

Patients

Tasks tracked in this area

Patient communication →

Turn every voicemail, callback, and outreach into a task with an owner and a due time — and see what is still open.

Document collection →

Turn each required document — ID, consent, intake form — into a task you assign and track until it is in hand.

Financial counseling →

Assign financial counseling tasks — estimates, payment options, plans — and track that every patient was reached.

No-show management →

Every missed appointment becomes a task to follow up, reschedule, and document — so no-shows do not just vanish.

Revenue cycle

Tasks tracked in this area

Denials & AR →

Turn denials and aging AR into a worklist you assign and track — so nothing sits untouched until it is too late to recover.

Follow-up & compliance

Tasks tracked in this area

Post-visit follow-up →

Turn after-visit work — results to relay, callbacks, next steps — into tracked tasks with owners.

Recall & retention →

Track recall and retention outreach as tasks — so due follow-ups and preventive visits actually happen.

Records release →

Turn each records request into a task with an owner, approval steps, and a deadline — released compliantly, with a full trail.

HIPAA compliance →

Get a documented HIPAA program — policies, training, and a signed BAA — without hiring a compliance consultant.

HIPAA training →

Annual workforce training assigned, tracked, certified, and stored in the compliance binder. $1 per test through Aug 31, 2026.

How the modules work together

One model, one dashboard, one BAA.

Every module above runs on the same task model — owner, deadline, status, audit trail. That means a denied claim assigned to your billing lead sits on the same dashboard as a HIPAA training task assigned to a new hire and a records-release request assigned to the privacy officer. One mental model, one platform, one Business Associate Agreement.

See it on your own workflow.

Start free with demo data, or book a walkthrough for your practice.